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Get in Touch with Us
Contact our friendly team for inquiries, pet insurance assistance, or to discuss coverage options for your beloved pets. We're here to protect their well-being.
Frequently Asked Questions
Answers To Frequently Asked Questions
Who are the Vida360 providers?
Our team includes college-educated professionals with backgrounds in education, mental health, nutrition, wellness, and technology. Each provider is background-checked and trained in Vida360’s proprietary methods.
What happens during a visit?
Every visit follows a structured flow:
Wellness check-in (mental health, mood, connection).
Core activity — coaching,movement training, tech support, or all.
360° Assessment (as scheduled for your plan).
Homework assignment to build skills until next visit.
Family update (short note or monthly summary, depending on plan).
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Are you medical providers?
No. Vida360 providers are educators, counselors, nutritionists, and trainers — all background-checked and college-educated. We are not necessarily doctors, nurses, or therapists, although some of our professionals may be licensed in these areas. Our services are non-medical and designed to complement, not replace licensed healthcare.
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Do you replace in-home caregivers or medical care?
No. Vida360 is not caregiving or medical care. We provide independence support, education, and assessments. We work alongside — not instead of — caregivers, doctors, and therapists.?
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Do you visit nursing homes or assisted living facilities?
Yes. With permission, Vida360 providers visit residents in assisted living, nursing homes, or independent living facilities to provide education, assessments, and connection.